1. Introduction
Welcome to Groton Consults Ltd. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.grotonconsults.com and purchase or use our software products and services.
2. Information We Collect
We may collect and process the following types of data:
- Personal Information: Name, email address, phone number, billing details, and company details.
- Account Information: Login credentials, purchase history, and software license details.
- Payment Information: Credit/debit card details and transaction history (processed securely through third-party payment gateways).
- Technical Data: IP address, device type, browser type, and software usage analytics.
- Support Data: Information provided when you contact customer support.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process software purchases and manage licenses.
- To provide customer support and software updates.
- To improve and personalize user experience.
- To ensure software security and prevent fraud.
- To send important updates, newsletters, or promotional offers (you can opt-out anytime).
4. Data Protection & Security
We implement strong security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We also use encryption and secure servers to store sensitive information.
5. Sharing of Information
We do not sell, rent, or share your personal data with third parties except in the following cases:
- With payment processors to facilitate transactions securely.
- With service providers who help us operate our website and services.
- When required by law enforcement or to comply with legal obligations.
6. Your Rights & Choices
Depending on your location, you may have rights such as:
- Accessing or requesting a copy of your personal data.
- Updating or correcting incorrect information.
- Requesting data deletion (subject to legal obligations).
- Opting out of marketing emails.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal data.
8. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
